Run your repair shop
like a tech company.
StackFix is the all-in-one operating system for Rwanda's repair businesses. Tickets, technicians, invoices and Mobile Money, unified in one fast, secure platform your team will actually love using.
- Enterprise-grade security
- 4.2h avg turnaround
- AI-assisted diagnostics
- MoMo USSD *182# ready
Built for teams running
// features
Everything your workshop needs, in one place.
From the front desk to the repair bench, StackFix replaces spreadsheets, WhatsApp threads and paper receipts with one simple, secure system built for repair businesses in Rwanda.
Smart Ticketing
Create a repair ticket, add notes and generate an invoice to be sent to the customer in under 60 seconds.
Mobile Money Built In
The payment request and invoice is sent directly to your customer through MTN MoMo (*182#) or Airtel Money. Payments received are recorded automatically and you never have to chase a payment again.
Technician Workload
Technicians can easily track their own workload, capture AI-assisted diagnostic notes as they go and see how quickly they are completing jobs. No confusion. No missed repairs.
StackFix AI Diagnostics
StackFix learns from every repair your shop handles. Before your technician opens a device, AI already surfaces the most likely problem based on the history of similar repairs in your shop.
Business Reports and Insights
See your revenue, repair volume and team performance at any time. Download clean reports for your accountant or generate tax-ready invoices in a single click, with no manual calculation needed.
Customer Notifications
Every time a repair status changes, StackFix automatically sends your customer a WhatsApp message and an SMS update in English, French or Kinyarwanda. Fewer calls coming in. Faster pickups. Happier customers.
// the product
Designed for the bench. Easy at the front desk.
One workspace your technicians, front desk staff and business owner share together. Use it on a computer at the shop or on your phone when you are away from the counter.
Manage your shop from anywhere.
Update job statuses, send invoices and collect Mobile Money payments right from your phone. Whether you are at the counter or on the road, your business stays in your pocket.
// how it works
From drop-off to pickup, without the chaos.
Four simple steps that keep every repair moving smoothly, from the moment a customer walks in to the moment they walk out satisfied.
Ticket created in 60 seconds.
Log the device, capture customer details and send a quote instantly. No paper, no lost info.
Customers stay in the loop.
Automatic WhatsApp and SMS updates at every stage. No more calls asking if it is ready.
Collect via Mobile Money in one tap.
Send a MoMo or Airtel request straight from the ticket. Payments reconcile automatically.
Reports you can act on.
Track turnaround, revenue and top repair types. Real numbers to grow with confidence.
// why stackfix
Four promises we will not break.
We build and improve StackFix side by side with repair shop owners and technicians across Kigali. So what we ship feels less like software and more like a trusted member of your team.
Your data stays safe.
Strong encryption, role-based access and daily automatic backups by default.
Built in Kigali for Rwanda.
A registered Rwandan product made by people who understand local repair shops.
Fast and easy every day.
Loads in under a second and simple enough to learn without a manual.
Live in 48 hours.
We set up your account, move your data and train your team within the week.
// pricing
Honest pricing. No surprises.
Start free for 1 Month. Cancel anytime. All plans include hosting, backups, updates and security. Commit longer and save more.
Starter
For solo technicians and new workshops opening their first counter.
Billed $60 every 6 Months
- Up to 30 tickets / month
- 1 technician seat
- MoMo USSD payments (*182#)
- Customer SMS notifications
- Email & WhatsApp support
Growth
For established repair shops scaling their team across Kigali.
Billed $168 every 6 Months
- Unlimited tickets
- Up to 10 technician seats
- StackFix AI diagnostics
- Advanced analytics & RRA-ready exports
- Priority WhatsApp support
- Custom shop branding
Enterprise
For multi-location service centers and authorised resellers.
Tailored to your operation
- Multi-location workshops
- SSO & role-based access
- Dedicated success manager
- On-site staff training
- Custom integrations & API
- 99.9% uptime SLA
Prices in dollars. VAT exclusive. Mobile Money & bank transfer accepted.
// testimonials
Loved by shops across Rwanda.
“StackFix replaced three spreadsheets and a WhatsApp group. Our repair turnaround dropped by 40 percent in the first month.”
“The Mobile Money integration alone was worth the subscription fee. We stopped chasing payments completely.”
“Reliable, thoughtful and seriously fast to set up. The StackForgeAI team delivered beyond what we expected.”
// faq
Questions repair shop owners ask us
Straight answers about StackFix tickets, Mobile Money, trials, technicians, and AI before you book a demo.
What is StackFix and who is it for?
StackFix is StackForgeAI's repair management platform for electronics workshops, phone repair shops, and service centers in Rwanda and across Africa. It unifies repair tickets, technician workflows, invoicing, and customer updates in one web and mobile workspace.
Does StackFix support Mobile Money and MoMo USSD payments?
Yes. StackFix is built for Rwanda's payment reality. Send MoMo USSD (*182#) and Airtel Money payment requests from a repair ticket, track settled payments automatically, and keep invoices aligned with what customers actually paid.
How does the 1-month free trial work?
Start a free trial from any plan with no payment details required. StackForgeAI provisions your shop workspace, helps you onboard tickets and technicians, and sends login details by email. You can cancel anytime during the trial.
Can StackFix manage my technicians and repair tickets?
Yes. Create repair tickets in under a minute, assign jobs to technicians, track turnaround time, and see workload per bench. Growth plans support unlimited tickets and up to 10 technician seats; Enterprise covers multi-location teams.
Does StackFix include AI diagnostics and customer notifications?
Yes. StackFix AI surfaces likely faults from your shop's repair history before a device is opened. Automatic SMS and WhatsApp updates keep customers informed in English, French, or Kinyarwanda, reducing status calls and speeding pickups.
// contact
Ready to take your repair business to the next level?
Book a free 15-minute walkthrough of StackFix. We will walk through the platform using your real shop workflow and show you exactly how it fits your business. No pressure, just a straightforward conversation.